How To Export Logs For Reporting Errors In The App

Step 1: From the app's dashboard, go to the menu options on the bottom of the app, and select More. 

Step 2: Now go into Settings. 

Step 3: From the Settings menu, click on the bar labeled Export Logs. Give the prompt a second, as it might not load right away. When it does, you should see a dark gray bar appear on your screen with options on what to do with the file. 

Step 4: When the dark gray box of file options appears, look for your mail app in the bar directly below your contact list (it's blacked out for this example). 

Step 5: Make sure to add the email recipient who will be reporting the errors to our support team, and a subject line to guarantee it's recognized in their inbox.