Visit https://www.socketmobile.com/support/faq to find troubleshooting guides and step by step tutorials.
Common issues
- My reader isn’t found when I try and pair it in Companion.
- My host device cannot find the reader.
- My reader is no longer connected.
- My reader frequently disconnects from Bluetooth.
- I still can't connect my reader.
- I cannot download or use the Companion app to pair. What do I do?
Comments
0 comments
Please sign in to leave a comment.